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Viewing and Interpreting Results

As a test manager, keep these things in mind when monitoring a project:
  • Results Are Prioritized: Results are displayed in descending order of importance, allowing you to focus on critical issues first.
  • High Risk Requires Action: When setting up a project, set a reasonable “Fit For Duty Response” for addressing high risk cases. You can write a simple policy such as “Interview the test taker” or add a link to a shared document containing a longer policy (e.g. https://example.com/my-risk-policy).
  • Action Protocol: If a test taker shows a Take Action button, follow the predefined Fit For Duty Response that is shown. This button is only shown in cases with a confirmed and unaddressed high risk.
  • Daily Testing: If daily testing is enabled for the project, the test taker’s result will reflect the most recent test completed.
Let’s break down how to access and interpret these results, and what steps to take for each scenario.

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Accessing Results

  1. Navigate to “Projects” in the main menu
  2. Select the specific project
  3. View the list of test takers and their results
Results Dashboard showing test taker table with Last Tested and Last Sent columns
Tip: Results are prioritized so you can focus on high-impact cases first.

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Test Taker Result Types

  • Not Started: The test taker registered but hasn’t begun the test.
  • Active: The test taker is currently taking the test.
  • Completed: The test finished with no impairment risk detected for the test taker.
  • High Risk: Risk of impairment was detected. Click the Take Action button and perform the predefined Fit For Duty Response shown.
  • Confirming: The test taker is currently taking the test.
  • Incomplete: The test taker must retry due to user error, time out, device issue, or technical issue.
  • Stopped: The test was ended because continuous ID screening flagged it as compromised (another person, more than one face, or a covered camera) while Stop compromised tests is on for the project. No result is given.
  • Timed Out: The test taker started a test, but didn’t complete within the allotted time.

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Handling High Risk Cases

When a test taker is flagged as high risk:
  1. A “Take Action” button appears next to their name
Take Action Button Appears
  1. Click the button to view your pre-defined “Fit For Duty Response” (set in project’s settings)
View Take Action Modal
  1. Follow the specified “Fit For Duty Response” protocol
  2. Click “I Acknowledge” to confirm you’ve addressed the situation
  3. The test taker’s record updates accordingly
Address high-risk cases promptly according to your organization’s protocols.

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Daily Testing

If daily testing is enabled for the project, the test taker’s result will reflect the most recent test completed. Check to see if there are any test takers that are delinquent and need to complete a test.

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Sorting Options

When viewing your test results, you can sort the data to better organize and find the information you need. The sort functionality helps you prioritize which test takers to focus on first. To sort your results:
  1. Click the “Sort” dropdown in the upper right corner of the test taker table
  2. Select one of the available sorting options:
Sort Options Dropdown
Tip: Use sorting to surface the most relevant test takers by priority or performance.

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Available Sorting Options

  • Priority: Sorts test takers by result priority, showing high-risk cases first (default)
  • Performance: Sorts test takers by their test performance. Top performers are shown first.
  • Alphabetical (A-Z): Sorts test takers by name in ascending alphabetical order
  • Alphabetical (Z-A): Sorts test takers by name in descending alphabetical order
  • Last Sent (Newest): Sorts by the most recent date a test was sent, newest first
  • Last Sent (Oldest): Sorts by the most recent date a test was sent, oldest first
Use “Priority” sorting to quickly identify test takers who need immediate attention, especially in projects with many participants.

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Date Columns

The test taker table shows two date columns as relative times (for example, “3 days ago” or “2 weeks ago”):
  • Last Tested: When the test taker last completed a test.
  • Last Sent: When a test was most recently sent to this person. An em dash (—) means no test has been sent yet.
To see the exact timestamp, tap or hover the relative date. You can also tap or hover an em dash to see an explanation of why no date is available. On mobile, these columns stack within each row, displayed as “Tested Xd ago” and “Sent Xd ago”. The same tap-to-reveal behavior applies to the stacked mobile view.