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Neurapulse sends notifications through three channels: in-app inbox, email, and text (SMS). In-app notifications are always on. Email and text are configured per category on your Profile page.

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The three channels

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Notification categories

Every category shows up in your in-app inbox. Whether it also emails or texts you depends on the toggles on your profile.

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Configuring your preferences

  1. Open your Profile from the popover menu at the bottom-left of the sidebar.
  2. Scroll to the Notification preferences card.
  3. Toggle Email or Text on or off for each category. Changes save as you toggle.
You can also reach the preferences card directly from the inbox: click Notification settings in the top-right of the Notifications page. For step-by-step instructions - including how to verify your phone number to unlock text notifications - see Your Profile. Notifications inbox page showing unread and read notification cards with category labels, titles, relative timestamps, and a Notification settings button in the top-right

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The Notifications inbox

How you reach the inbox depends on your screen size:
  • Desktop. Click the Notifications link in the sidebar. A blue unread badge appears next to the link when you have new items. The link opens the full /notifications page with every item from the last 30 days.
  • Mobile. The sidebar collapses into a top bar with a bell icon. Tapping the bell opens a full-height drawer from the right with your recent items. A red badge on the bell shows the unread count (up to 9+). To see the full history, tap View all → at the bottom of the drawer (or open the hamburger menu and use the Notifications link).
Each notification card shows:
  • Category label (top)
  • Title and a one- to two-line body
  • Relative timestamp (for example, “3 hours ago”)
  • An unread indicator (faint background tint and small blue dot) when you haven’t viewed it yet
  • A trash icon to acknowledge and remove the item
Every text message includes a short branded link (for example, go.neurapulse.com/aB3xK9). Tapping the link opens the portal - sign in if your session has expired - and drops you on the /notifications page focused on that one notification. The link itself is just a filter, not a credential - you’ll always be asked to sign in before any details are shown.

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Privacy of text messages

Text messages tell you the notification category and the project name so you know which assessment the alert refers to. They never include test taker names, results, scores, or any other personally identifying information. The link opens the portal, where you must sign in before any details are shown.

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Always-on in-app delivery

Test completed, high-risk result, and test timed out notifications all appear in your Notifications inbox, regardless of your email and text settings. The inbox is the safety net - even if every channel is off, nothing slips past you inside the portal.