Accessing Billing Settings
To access your billing settings:- Click on “Account Settings” in the left sidebar
- Click on the “Upgrade Plan” button
Available Plans
Neurapulse offers multiple subscription plans to meet the needs of different organization sizes. For small to medium sized business, the Business plan can be an ideal on-click upgrade. For larger plan requirements, click theContact Sales button to get a quote. Larger plans improve the marginal costs per test taker.
Adding a Payment Method
To add a payment method:- Click the ”+ Add Payment Method” button
-
Enter your billing address information:
- First Name and Last Name
- Address
- Postal/Zip Code
- Country
- Province/State
- City
-
Enter your card information:
- Card Number
- CVV
- Expiration Month and Year
- Click “Add Card” to save your payment information
Viewing Your Current Plan
Your current plan is displayed in the billing section, along with:- Plan name and details
- Billing cycle information
- Free trial period information (if applicable)
Upgrading Your Plan
To upgrade your subscription:- Click the “Upgrade Plan” or “Contact Sales” button in your desired plan
- Review your billing information and payment method
- Click “Upgrade Now” to confirm the changes
When upgrading your plan, your new billing cycle will begin immediately and
your card will be charged.
Billing Information
Your billing information includes:- Billing address
- Payment information (masked card number and expiration date)
- Current billing cycle
The information entered on the billing page is used to process your payment
and is not shared with anyone except for the payment processor (Maxio).
Neurapulse does not store your payment information.
Updating Payment Information
To update your payment method:- Click the “Update Payment Method” button
- Follow the prompts to enter new payment information or edit existing details
Usage
The sidebar displays your current usage, showing how many test takers you’ve used out of your plan’s allocation. This is calculated by the number of unique test takers who have taken at least one test in the last 30 days.Free Trial
If you’re on a free trial:- The trial period will be clearly displayed
- The trial end date will be shown
- You’ll need to add a payment method before the trial ends to continue using Neurapulse
Remember to update your billing information before your free trial ends to
ensure uninterrupted test access in your projects.